Tuesday, April 24, 2018

Internet of Empathy and Emotional Attachment


Some years ago my parents got themselves a robotic vacuum cleaner iRobot Roomba. They immediately gave it a name - Vasya. Sometimes Vasya would get stuck, and sometimes he would start sneezing out all the dust he had collected, and they thought it was cute and gladly told stories about Vasya. And studies show that when people turn in their broken robotic vacuum cleaners to a repair shop, the prefer not to have them replaced but rather repaired.

We do get emotionally attached to things. The day we decided to sell our motorcycle was a sad day because of that emotional attachment. All that feelings came up: the excitement of the first decision to buy, picking a model and a color, waiting for the delivery, seeing it for the first time, driving it for the first time. And the decision of selling if was simply because of that guilt that i don't have enough time to drive it and it deserves a better owner. 

Attachment to intelligent things can be stronger. Our little Nao, for example. He came to us in 2009, worked and traveled with us, learned new things, and, last year, he actually moved out and now he lives with his new family in Gothenburg. And I must say that when I got to see a video of him traveling by train i get this warm feeling that everything is fine with him. 




But what about things that don't resemble a living creature? We used to kick our misbehaving printers, TV-sets (before the era of flat screens at least) and computers. At least i never got hard feelings when watching the "printer scene" from Office Space over and over again.





We fell empathy and get emotionally attached to things for different reasons:

  1. Something resembles a living creature (works with toys as well)
  2. Something exhibits an intellect similar to a living creature (in this case the thing does not necessarily need to look like one).
  3. We have memories connected to the things (such as traveling together with your bike)

A combination of these certainly makes the case stronger. Boston Dynamics, for example, build humanoids and animal-looking robots that not only move in a way living creatures do, but also act with an intellect, and a purpose, such as rescuing people from fire. People find the situation adorable and react as if these were living creatures interacting with each other (see youtube comments).



Would people ever like to hurt such intelligent creatures? What feelings do you get when watching the poor things getting abused? This is for sure a necessary evil, such as experiments on rats in medical tests. I have no idea how the coming generations will see such things. I can only hope that there is a shift into treating all things with respect, the similar way you treat a living creature. 



Wednesday, September 6, 2017

I'm in Love with T-Shape of You

Picture source: From T to Pi


T-shaped person has in in-depth knowledge in one field (vertical bar of T) and a broad knowledge of an application domain (horizontal bar of T). For example, a statistician specialised in political systems. Or, a politician who knows statistics. It is important that the two bars are connected: if you are really good at solving differential equations and know a lot about french porcelain of 17th century you cannot automatically call yourself a T-shaped person. Similarly to T-shape, there is a Pi-shape with one more leg of in-depth knowledge, and an E-shape - you get the point. In general, the more "bars" you have as a person the more interesting you are. In case you choose to be I-shaped, you can still be endlessly interesting for people who are into the same field while running a risk of being seen as a geek by everyone else.
Fun with Flags
Personally, I have been working hard on diversifying my professional profile (=adding more bars to my shape) while keeping it all connected. I gladly take opportunities of diving into new areas and shifting my focus from old areas. In the long run this strategy brings me to a shape of a Swiss army knife. There are plenty of "bars" of different shapes and directions, and they are all connected. 


Companies love multipurpose tools - if they were to close down the corkscrewing department and put more focus on cutting department they would not need to go through a tedious process of firing and hiring people. But multipurpose aspects are not valued when it comes to bringing new people onboard because when a hiring manager is after skill A he'd often rather take a person who only has skill A than a person with skills A, B, C. The latter case is called "overqualified", when in fact the hiring manager is simply worried that skill A won't get enough focus. So here comes a free career advice: be clear (with yourself and others) of what skills you are good at and what skills give you most energy, and go for the ones you love. One of my personal favourites would be the corkscrew.



Friday, June 9, 2017

My digital friends - the more the merrier?


We have more and more supporters in life. Digital assistants pop up everywhere and now we have MikaSiriAlexaAmeliaLucidaCortana and many more on the market. They help us navigate in web shops, be more productive at work and keep track of our calendars. And as the field is becoming increasingly popular, the number of digital assistants continue to grow and often similar assistants are being created for the same purpose. And for some time I had this uneasy feeling of having too many of those around me, like having too many phones, or too many irons. Why can't I have one ultimate assistant that can manage everything that concerns me, I thought. But actually I do need several of those. Because I don't want my personal shopper to give me advices in my career. I would like my lifestyle coach to be a woman, and my personal trainer to be a man, preferably with Russian accent. And for driving instructions I for sure want Ozzy Osborne. Sometimes I want to be treated gently, and sometimes I want to be challenged. And I don't want to tell them which approach to use on me - they should know it by themselves. And as I am not a talkative person I do not really want to talk to them. They should act on my behalf, schedule meetings, book tables at restaurants, order food for me, plan my routs and give me recommendations. I will require transparency and sometimes I will check how they came to their conclusions. I will do it more often with my new assistants and give my old proven ones more freedom - just like I do with my colleagues at work.

But humans are full of conflicting objectives. My personal banking assistant may not be happy about the decisions of my holiday planner. And will my work assistant be able to agree with Paul's work assistant to satisfy the constraints of our kids' activity planner? This works as long as they all rely on the same multi-parametric system with all the knowledge that's relevant to me. In other words, all my assistants are in fact one, with many different faces, voices and flavours. And we should not be afraid of hooking in more of them, as long as they are in agreement, and optimizing your life in a systemic way without leading you into local optimum.


Picture source: http://www.karenofford.com/Blog-The-Ego-and-Higher-Self.html

Friday, April 7, 2017

Let's repeat the phrases we must forget

Here's a list of annoying phrases published by Betty Lui - I love it. I do get annoyed by 70% of those. And I do use about 20% of those myself (to be honest). I want to tell you some other annoying phrases that i often hear.


We were too early


Sure, it must feel comforting to say this. We failed because we were too smart for the rest of the world. The market was not ready. The supporting technologies were not ready. I suggest different phrasing:

  • We did design mistakes
  • Lack of supporting technologies made our product useless
  • We were not persistent
  • We did not dare to take it the whole way
I am not shooting down the innovations there but sometimes we need to be more humble about the reasons our great ideas fail.

How much do you think Elin learned about Communicating Embedded Systems after reading this book?
We were probably slightly too early...


It's a good start


Yes, i have a tendency of scanning for a negative hidden message in everything. And this one does sound negative to me when it's given.  Don't wrap negative messages into something that sounds more positive - put it like this instead:


  • You have not reached that far
  • This is junk
But maybe it's too much to ask from Swedes and Americans. Negative feedback is not a strong side of these nationalities in general.



Source of the pictures: What does "It's a good start" actually mean



See it as a good experience


Sure, experiences are good in general. And when we have to go through something that hurts/annoys/irritates we learn something and come out stronger. But i don't ever want to hear this phrase from those who actually cause this experience, especially when the outcome it known a-priori.

Source: http://www.lovethispic.com/image/95103/what-doesn%27t-kill-you-makes-you-stronger

Monday, January 9, 2017

Spaghetti of Things

Spaghetti software was a popular term in the 90s, when I just started to learn programming. When a tool is given to someone who does not plan for dimensioning, scalability and extensibility, the end result becomes a spaghetti. And I did create a couple of spaghetti-projects myself, with all my love to quick-fixes and limited time to hand in assignments at university. Spaghetti code requires shorter starting curve but is not future proof. 

Similarly, "spaghetti" can easily be created when Internet of Things solutions are put together. A couple of years ago my team at Ericsson Research has created a prototype of a fully automated logistics system that consisted of some 100 sensors and actuators and used a control algorithm that could deal with any number of resources (vehicles, cranes, cargo) and adjusted to new logistics tasks and resource changes in real-time. No spaghetti code here. And a very beautiful demo that we presented at Mobile World Congress'2015. Underneath, however, was a "spaghetti" of cables, simply because not all of our devices were capable of wireless connectivity at that time.


Another example could be found at our place 5 years ago. I called it "brain of our apartment". A couple of net disks, wireless router, and even a stationary phone(!). Now we don't have cables any more, all is wireless and in the cloud, and still, there is a risk of creating virtual spaghetti. Ordinary users of a home kits such as Apple's or Telldus' can now easily automate their homes without any knowledge of the underlying technologies as all the complexity is hidden. The invisible cables will however connect our fridges, tv-boxes, coffee machines and temperature sensors to different servers and when you ask your TV to check how your cigars are doing, your AppleTV will send a request to an iCloud server somewhere in the world to decode what you actually meant by this phrase, get back your request in a machine-readable form, send it to your Apple HomeKit, further to the HomeKit application server, back home, then to Telldus server somewhere in the world, back home to the cigar humidor where the humidity sensor is placed, and all the way back to your TV to deliver the answer to your question. No wonder that responses can take time. And the loger the chain of events the longer the response times. Instead, the involved cloud services could talk between themselves and deliver back an answer, and hopefully they can find a "close" friend to discuss.

Friday, October 28, 2016

Commodities in Our Life

We are constantly looking for new values that can be created out of old technologies that become more mature and scalable. Processors are powerful enough to give us search results in seconds, telecom networks become fast enough to transmit huge amounts of information almost instantly, small connected devices are deployed in everything, we expect mobile internet to work everywhere, and we expect all this to be for free, or almost for free. What we gladly pay for is the "Jet Black" shade of the phone, fancy filters in the camera application and Siri with a sense of humor. And we can easily forgive these value-adding services when they misbehave - it's not a big deal if Siri does not get what you want from her. But when we lose coverage it becomes very annoying. Or if your device suddenly freezes and restarts, especially when you are right in the middle of credit card payment process. Can I trust that my microphone is actually muted after I clicked on mute? Can I trust that my information will stay secure?


Apple iOS 10 is Apple's high score in the number of bugs. And here we're talking about bugs in that basic functionality, such as battery life or sound, that we do not want to pay any extra for. They have already released several updates to it, still failing to fix the sounds problem on iPhone 6S. Isn't is unacceptable for a phone that costs $600?  There are tons of information on the web about fixes and workarounds for the bugs in iOS 10, and even detailed instructions on how to revert to iOS 9. Some people even turn it to something positive: "Apple are so quick with their bug fixes and updates!" But isn't it exactly what we paid Apple for from the very beginning - things just worked. 

If my device tells me that the sound is on when in fact there is no sound, can I trust it's muted microphone to actually be muted? Does the fancy outfit matter when you stop trusting someone?

Monday, October 10, 2016

Saying no to IoT

I did not think I would ever do it - refuse some new sensors around me. Generally I'm all for that, and I will gladly augment my body with IoT devices when the technology is mature enough. And now this offer from Stockholm university arrives: my little boy has been selected to participate in a research study that tracks brain wave patterns through an electroencephalogram. Check it out:


Most probably the researcher who composed the letter does not have own kids. Because to me this picture looks as if it has been taken directly from a horror movie, and I would never let my little Paul participate in such an experiment, even if I know that the small metal discs with electrodes placed on the scalp only read and send the signals. This is still too much for a mother. This is how my heart reacts - we are programmed to defend our kids in every situation. And of course I see the value of such experiments and that researchers in linguistics do need a representative population of small kids to make experiments on. But then at least ask a marketing person to present it to parents in a selling way, especially when using Stockholm University branding.